1.How long to ship my order?

For sample order, which will be within three days 

For bulk order, which will be within one week or two week

2.How to make the payment?

Support T/T,Paypal,West UnionFor sample order,all paid 

For bulk order,30% can be paid in advance,After all the products are ready to ship,then finish the remaining

3.What is the ship terms?

FOB SZ or FOB HK 

4.How can I deal with the returned products if the products do not work?

Just send it back,both side will take the cost,client takes the shipping cost for sending it back,we will take the cost for sending the products to client . 

5.How can I place the order and the models which I am interested in?

Please send us the email or chat on Skype which model you are interested in,and give us the POThen we will send you back the PI,after you make the payment,we will ship the products to you.

6.What is the FOB meaning?

FOB means Free On Board which is a shipping term that is used with an identified physical location to determine 

1) the point is which title for the shipment passes from the seller to the buyer 

2) the responsibility for payment of freight cost

7.who will pay the freight cost when the shipping terms is FOB

The buy will take in charge of the shipping cost,
If you have your own freight forward,which will be our first choice

8.what is the warranty service

13 month warranty service

9.How do you to ship this products

DHL,UPS,Fedex and TNT is our first choice to ship the products

If you have large quantities,we will recommend you to choose the sea freight

10.How much of the shipping cost

Well.it depends on your country,your products weight and the shipping methods

11.How can we get samples from you ?

For our regular cooperation and business partner,samples can be free with the shipment to the clients
For the new clients,if we cooperate more than once,also samples can be free with the shipment to the clients

12.Do you accept OEM?

Yes,we do. For more question.please send us via email Jackyjiang@intelligenthouse.com.cn or Skype online